Tom S
CEO
At SSF Global, we empower businesses to grow efficiently by connecting you with pre-vetted, skilled professionals worldwide. Whether you need software developers, customer support teams, or back-office experts, our talent seamlessly integrates into your workflow to drive results.
By outsourcing your needs to us, you can save upto 85% on staffing and operational expenses. Avoid unnecessary costs like National Insurance, office space, and pension contributions.
Gain access to experts in accounting, web development, SEO optimisation, and social media marketing. All professionals are carefully selected to match your specific business requirements.
Our flexible services help you scale up or down based on your workload, project size, or seasonal demands.
From talent sourcing and onboarding to project completion, we handle every step, ensuring a hassle-free experience for you.
Maintenance, ensuring that systems run smoothly and efficiently of computer Information Technology is a field that man encompasses the use development Information Technology
We sign Non-Disclosure Agreements (NDAs) and implement strict data security protocols to protect your sensitive information.
We understand that business needs can change. Our flexible contracts allow for termination with prior notice, as specified in the agreement.
Our team works according to your business hours to minimise time zone challenges. We also ensure clear communication by assigning a dedicated project manager as your point of contact.
Our process begins with understanding your specific needs through a consultation. Based on your requirements, we assign skilled professionals to your project, ensuring regular updates and communication throughout.
The onboarding process typically takes 10-14 days, depending on the complexity of your requirements and the integration needed with your existing tools (e.g., Xero, QuickBooks).
The onboarding process includes: 1. Needs Assessment: A 1-2 hour consultation session to define the scope of work. 2. Agreement Execution: Signing the Master Service Agreement (MSA) and Service Level Agreements (SLAs). 3. Talent Allocation: Assigning vetted professionals to your account within 5 days. 4. Training & Integration: A 7-10 day period for integrating tools, training, and workflow alignment.
After your initial inquiry, we aim to: Conduct a 1-2 hour consultation within 3 days. Assign professionals within 5 days of finalizing the scope. Complete onboarding within 10-14 days.
Scope changes can be requested via the Client Portal. We assess feasibility within 3 days and implement changes within 5-10 days, depending on complexity. Any cost adjustments will be reflected in the next invoice.
Communication is managed through: Account Manager: Your primary point of contact, available 9 AM-5 PM. Client Portal: For real-time updates and task tracking. Weekly Checkpoints: 15-minute calls to review progress.
After onboarding, we transition to regular operations, including: Daily Task Logs: Tracked via the Client Portal. Monthly Reports: Delivered by the 5th of each month. Quarterly Business Reviews (QBRs): Strategic sessions to review performance and plan ahead.
Onboarding is included in your service package at no additional cost. However, any changes to the scope or additional training requests may incur adjustments to your monthly fee.